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Overview of user experience

The Experience Panel provides a high-level view of user satisfaction.

Displaying quantitative charts about:

  • Good experience;
  • Average experience;
  • Frustrating experience.
 Panel provides

Detailed data is available by scrolling down to see the overall score and device scores over time.

Overall Score

image 135 Experience

Scores Over Time

 scores over time

Some elements allow for deeper insights, as well as date range selection and result filtering.

date range selection

These deeper insights include User Sentiment, Business Applications, Productivity, and Collaboration.

deeper insights

When clicking on the experience score options, additional views will be presented such as:

Which can be expanded until they reach the level of machines.

image 138 Experience
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