CIQ ITAM – Overview

Discover the Power of CIQ ITAM:

Unlock a complete solution to manage your IT assets, enhance operational efficiency, and simplify processes. From Hardware Inventory, which captures key information such as Hostname, Processor, and RAM, to Software Inventory, which tracks installations with approval details, our system ensures you are always informed and in control.

Create custom forms for additional data, seamlessly integrate SNMP for real-time interface information, and generate Custom Reports to make informed decisions. Manage the entire lifecycle of your IT assets, from acquisition to disposal, ensuring compliance and cost optimization.

Leverage Geolocation to track devices and set alert boundaries, and simplify Remote Management with tools for software distribution and remote access to devices across multiple operating systems.

Stay in control of your licenses with License Management and integration with Microsoft 365, optimize performance and energy consumption, and create Custom Dashboards.

Easily integrate with Microsoft Azure AD, manage configurations, and streamline operations with our robust Public API. With CIQ ITAM, you gain the tools necessary to manage, monitor, and optimize every aspect of your IT environment.

Below is an overview of what you will be able to do with CIQ ITAM:

• Manage Inventories: Have full control over the Hardware Inventory, with detailed information such as Hostname, Processor, RAM, and much more, as well as a Software Inventory to track all installations with approval data.
• Create Custom Data: Define custom forms with Option, Text, Date, and Number fields to capture additional important information for your organization.
• SNMP Monitoring: Obtain detailed information about device interfaces using the SNMP plugin.
• Generate Reports: Create dynamic reports based on data collected by the agent, including data from custom forms and other filters.
• Manage Asset Lifecycle: Track every phase of IT asset life, from acquisition to disposal, ensuring compliance and cost efficiency.
• Geolocation Monitoring: Set alert boundaries, track device locations, and view geographic history.
• Remote Management: Perform Software Distribution via LAN and WAN, access devices remotely with permission and group control. (See related documentation)
• License Management: Create contracts, manage SKUs, track license balance, and integrate Microsoft 365 data.
• Performance and Capacity Optimization: Monitor and export information on the performance and capacity of workstations and servers.
• Power Management: Create energy plans to optimize consumption and apply configurations to devices, adjusting brightness and suspending activities as needed.
• Custom Dashboards: Create and customize dashboards for efficient visualization of the most relevant data for your organization.
• Integrations and APIs: Connect to Microsoft Azure AD for authentication, and use the Public API to query data and perform integrations.
• Administration and Configuration: Manage sub-accounts, departments, devices, and permissions, as well as download the agent and necessary plugins for data transmission and software distribution.
• Agent Download: Download the agent, plugins, select the data transmission topology, and define if software distribution will be performed.

With CIQ ITAM, you have the complete solution to optimize the management of your IT assets, improve performance, reduce costs, and gain greater control over your technology environment.