Departments
🏢 Department Management
Structure and Organize Your Resources Clearly
The Department Management module allows you to create and maintain the organizational hierarchy within CIQ ITAM. With this feature, you can register departments, associate devices and users with these divisions, and maintain a clear view of where company resources are allocated.
This functionality is essential for companies that require more refined control over their assets. By properly structuring departments, you ensure that each resource is linked to its responsible area, making management and monitoring easier.
This organization supports more accurate decision-making, improves internal service, and provides greater precision in allocating IT costs and investments. In short, it’s a tool that intelligently connects the company’s administrative structure to its asset management.
Chatbot
Organizing assets by departments is extremely important, as it will make it easier to maintain and manage assets, extract reports using filters by department, distribute and remove software, control licensing and especially permissions and associations to departments. that subaccounts may have access to.
To manually maintain departments, go to: Settings >Administrative >Manage departments.

To view existing departments in: Manage department, select the type.

Create a new Department
Click on the button: “New department”.

Note: It is mandatory to link one or more devices to departments and sub-departments
Select: the type, department name, description and whether it is a department or sub-department. After selecting the assets that are part of this department, click: Save at the bottom of the page.

Associate devices
With this option you can move devices from other departments to an existing department or create a new one and move the assets.
After selecting the devices, the options below will appear.

Departments without desktops.
In this option you can view departments that have been created and do not have associated devices, either to identify whether they have already been created or to delete them.