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Account Maintenance

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Account Maintenance

Account maintenance contains the general settings for account maintenance, such as general information and account deletion, as well as the complete management of sub-accounts, usually created in a named way to control access to specific functionalities in SmartCenter.



Guide to Create and maintain the sub account

Create Subaccount:

This functionality allows administrators or account holders to create new subaccounts within their main account. Subaccounts are used to grant access or permissions to different individuals, each with its own set of rights and settings.

Email: Subaccount user email
Password: Subaccount user Password

Requiring that the password be formed with the following characteristics:

  1. At least eight characters:
  2. One lowercase character;
  3. One uppercase character;
  4. One number;
  5. One special character.
  6. Retype Password: Rewrite the password
Create Subaccount


Delete Subaccount:

Deleting a subaccount removing it from the system entirely. This action is taken when a subaccount is no longer needed or when an associated user is no longer part of the organization.

Delete Subaccount


Change Subaccount Password:

This feature enables administrators or subaccount holders to modify the login credentials (password) associated with a particular subaccount. It’s an essential security measure to ensure that subaccounts remain secure.

Requiring that the password be formed with the following characteristics:

  1. At least eight characters:
  2. One lowercase character;
  3. One uppercase character;
  4. One number;
  5. One special character.
image 19 Account Maintenance


Associate Departments with Subaccount:

This functionality allows subaccount administrators to link specific departments or teams with a subaccount. This association helps in managing access, permissions, and settings for a group of users belonging to that department.

image 21 Account Maintenance


Subaccounts Linked to Departments:

This feature provides a view or list of subaccounts that are associated with specific departments. It helps in understanding which subaccounts have permissions or access tied to organizational units.

image 22 Account Maintenance


Sub Account Information:

Subaccount information refers to the details and settings associated with a specific subaccount. This information includes the email address, last login, Details like Subaccount Linked to Department.

image 23 Account Maintenance


By clicking on details you will go to a screen with information on which departments are associated with this subaccount.

image 24 Account Maintenance


Associate Subaccount to ARS:

Associating a subaccount to the ARS means configuring remote access permissions for a specific subaccount. This allows the subaccount to remotely access resources or functionalities according to the permissions and settings defined in the ARS. This is an important aspect of ensuring that subaccounts have appropriate access to specific resources in a secure and controlled manner.

image 25 Account Maintenance

After creating the subaccount and linking the departments to which the user will have access, validate and grant permissions to specific menus and access.
For more details, access the document: Permissions.

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