Log files – Remote Access (ARC Server)

You can collect log files from the “Automatos Remote Control Server” (ARC Server) to forward to the support team in case of problems or when requested

Windows
Dir: “C:\Program Files (x86)\Automatos\Automatos Remote Control Server“
Files: “aon_service.out” , “aon_monitor.out” and “”aon_gui.out”

MacOS
Dir: “/Library/Application Support/ISLAlwaysOn“
Files: “aon_service.out” , “aon_monitor.out” and “”aon_gui.out”

Linux
Dir: “/opt/ISLOnline/ISLAlwaysOn“
Files: “aon_service.out” , “aon_monitor.out” and “”aon_gui.out”