AlmaIQ – Suggested Prompts

The examples below show questions that different roles within the company can ask AlmaIQ to solve everyday problems using the DEX and ITAM data available on the platform.

Examples of Natural Language Questions

One of the advantages of AlmaIQ is allowing users to ask questions in natural language, such as:

• “Why is my computer slow?”
• “Does my laptop need an upgrade?”
• “Is this software allowed by the company?”
• “Is my computer secure?”
• “Is my disk full?”

AlmaIQ interprets the question, queries the technical data, and returns a diagnosis + explanation + recommended action.

Simple questions focused on everyday issues related to computer usage, software, and access.

Computer Diagnostics

• “My computer is slow. Can you check what might be happening?”
• “What is the CPU, memory, and disk usage on my device?”
• “Is my disk almost full? How much free space do I still have?”
• “Does my computer have enough memory to run heavy applications?”

Device Information

• “What is the name of my computer and which operating system am I using?”
• “What version of Windows is installed on my device?”
• “Does my computer use an SSD or HDD?”
• “Is my computer still under warranty?”

Software

• “Is the software [software name] installed on my computer?”
• “Which version of [software] do I have installed?”
• “Is this software approved by the company?”
• “When was the last time I ran [software]?”

Security

• “Is BitLocker enabled on my computer?”
• “Is my disk encrypted?”

Support

• “Can you open a support ticket for someone to check my computer?”
• “My computer has a network error. Can you check what might be happening?”

Prompts focused on technical diagnostics, troubleshooting, and asset inventory.

Device Diagnostics

• “Analyze the device [hostname] and report CPU, memory, and disk usage.”
• “Is there any disk health issue on the device [hostname]?”
• “Is the computer [hostname] running low on disk space?”
• “Which devices have less than 8GB of memory?”

Problem Investigation

• “Has the device [hostname] had any recent hardware or software changes?”
• “Which software was recently installed on the computer [hostname]?”
• “Has the device [hostname] had any recent network or IP changes?”
• “Has the computer [hostname] changed users recently?”

Hardware Information

• “Show the full specifications of the device [hostname].”
• “What are the serial number and manufacturer of the device [hostname]?”
• “Which BIOS version is installed on the computer [hostname]?”
• “List the USB devices recently connected to [hostname].”

Security and Encryption

• “Which computers have BitLocker disabled?”
• “Show devices that are not fully encrypted.”

Software and Compliance

• “Which devices have unauthorized software installed?”
• “List computers with unlicensed software.”
• “Which user recently executed the software [name]?”

Network

• “What are the IP and MAC addresses of the device [hostname]?”
• “Is the device [hostname] using DHCP or a static IP?”

Actions

• “Open a ticket to investigate the device [hostname].”
• “Summarize possible causes for slowness on the computer [hostname].”

Prompts focused on strategic visibility, governance, and management of the IT environment.

Environment Overview

• “How many assets do we currently have by type (laptop, desktop, and server)?”
• “How many devices are running outdated operating system versions?”
• “Show the operating system distribution across the environment.”

Capacity and Performance

• “How many devices have less than 8GB of RAM?”
• “Which machines have disk usage above 90%?”
• “Which devices have HDD instead of SSD?”

Asset Management

• “Show assets that are out of warranty.”
• “Which departments have the highest number of devices?”
• “List devices without a recently active user.”

Software Governance

• “How many installed software applications are not approved?”
• “Which licensable software does not have defined licensing?”
• “Which software applications are most used in the company?”

Security

• “How many devices do not have BitLocker enabled?”
• “Show devices that are not fully encrypted.”

Environment Changes

• “Which devices had recent hardware changes?”
• “Which software was installed or removed in the last week?”

Usage and Productivity

• “Which devices have more than one frequent user?”
• “Show devices with low utilization.”

The examples below represent more analytical and investigative questions that allow AlmaIQ to act as an IT operations copilot, using DEX and ITAM data for diagnostics, event correlation, and decision support.

These prompts allow AlmaIQ to perform a complete analysis of a device and present possible causes of issues.

General Diagnostics

• “Perform a complete diagnosis of the device [hostname].”
• “Analyze the device [hostname] and identify possible causes of slowness.”
• “Is there any hardware or storage issue on the computer [hostname]?”

Performance Analysis

• “Does the device [hostname] have sufficient CPU and memory resources?”
• “Analyze whether the computer [hostname] is underpowered for its current usage.”
• “Is there any memory or disk bottleneck on the device [hostname]?”

Hardware Health

• “Check the disk health of the computer [hostname].”
• “Is there any indication of hardware failure on this device?”
• “Does this device have any critical component close to failure?”

Encryption and Security

• “Verify whether the device [hostname] is fully encrypted.”
• “Is there any security risk on this device?”

These prompts help support teams understand what has changed in the environment and investigate issues.

Recent Changes

• “What changes have recently occurred on the device [hostname]?”
• “Has any software been installed or removed recently on this device?”
• “Has there been any hardware or network change on the computer [hostname]?”

Software Issues

• “Was the software [name] recently installed on this device?”
• “Which user last executed the software [name]?”

Network Issues

• “Has the device [hostname] had any recent IP or gateway changes?”
• “What is the current network configuration of the computer [hostname]?”

User and Usage

• “Who is the current user of the device [hostname]?”
• “Which user uses this device most frequently?”

These prompts help identify issues that impact the user’s digital experience.

Device Quality

• “Is the computer [hostname] suitable for the current usage profile?”
• “Does this device show characteristics of low performance?”

Experience Risk Identification

• “Which devices show a high risk of slowness?”
• “List devices with low memory or nearly full disk.”

Recurring Issues

• “Are there devices with hardware below the corporate standard?”
• “Which computers may negatively impact users’ digital experience?”

Prompts used by managers to analyze the corporate IT environment.

Inventory and Assets

• “How many assets do we have by manufacturer?”
• “How many devices are physical and how many are virtual?”

Warranty and Lifecycle

• “List devices with expired warranty.”
• “Which devices are close to the end of their warranty?”

Environment Capacity

• “How many devices have less than 8GB of RAM?”
• “How many devices still use HDD?”

Prompts focused on compliance and information security.

Encryption

• “How many devices do not have BitLocker enabled?”
• “List computers that are not fully encrypted.”

Unapproved Software

• “Which devices have unauthorized software installed?”
• “List installed software that does not have corporate approval.”

Licensing

• “Which licensable software does not have defined licensing?”
• “How many installations of the software [name] exist in the environment?”

Prompts that transform AlmaIQ into an active Service Desk assistant.

Ticket Creation

• “Open a ticket to investigate the device [hostname].”
• “Create a support ticket to investigate slowness on this computer.”

Technical Summary

• “Generate a technical summary of the device [hostname] for support analysis.”
• “Summarize the main issues detected on this device.”

Action Recommendations

• “What actions do you recommend to improve the performance of the device [hostname]?”
• “Is there any upgrade recommendation for this equipment?”

The scenarios below help demonstrate, in a practical way, how AlmaIQ can be used within Microsoft Teams to solve real IT issues using data from Collective IQ (DEX/ITAM).

Situation:
A user reports that their computer is slow.

Prompt to AlmaIQ
“My computer is very slow. Can you check what might be happening?”

Expected Response
AlmaIQ automatically analyzes:

• CPU
• RAM
• Disk space
• Storage type (SSD or HDD)
• Recently installed software

Demonstration Result

AlmaIQ explains the likely cause and suggests actions, such as:

• insufficient memory
• disk almost full
• hardware below corporate standard

Situation:
A manager wants to verify whether devices are properly protected.

Prompt
“Is the device FIN-WS-014 encrypted?”

Response
AlmaIQ returns:

• BitLocker status
• Encryption method
• Protection status
• Whether the disk is fully encrypted

Situation:
A computer recently started experiencing problems.

Prompt
“What changes have recently occurred on the device FIN-WS-014?”

Response
AlmaIQ checks the change history and shows:

• installed software
• removed software
• hardware changes
• network changes
• user changes

Situation:
The company needs to identify unapproved software.

Prompt
“Which unapproved software is installed on device FIN-WS-014?”

Response
AlmaIQ presents:

• software list
• approval status
• vendor
• installed version

Situation:
An analyst needs full information about a device.

Prompt
“Show all information for device FIN-WS-014.”

Response
AlmaIQ returns:

• manufacturer
• model
• serial number
• CPU
• memory
• storage
• operating system
• current user
• warranty status

Situation:
A manager wants to identify devices with hardware below the corporate standard.

Prompt
“Which computers have less than 8GB of RAM?”

Response
AlmaIQ lists the devices with:

• hostname
• department
• installed memory
• primary user

Situation:
Planning for equipment renewal.

Prompt
“Which devices are out of warranty?”

Response
AlmaIQ presents:

• list of devices
• manufacturer
• warranty date
• department

Situation:
An analyst wants to know how many installations exist for a specific software.

Prompt
“How many devices have AutoCAD installed?”

Response
AlmaIQ shows:

• total number of installations
• installed versions
• departments using the software
• users who executed the software

Situation:
An analyst needs to quickly identify the network configuration of a device.

Prompt
“What is the network configuration of device FIN-WS-014?”

Response
AlmaIQ presents:

• IP address
• MAC address
• gateway
• DNS
• active network interface
• DHCP status

Situation:
The company wants to understand who is using a specific software.

Prompt
“Who recently executed the Photoshop software?”

Response
AlmaIQ shows:

• users who executed the software
• devices used
• date of last execution

These scenarios demonstrate that AlmaIQ enables:

• immediate problem diagnosis
• instant access to IT asset inventory
• incident investigation
• compliance analysis
• asset and software governance

All of this directly within Microsoft Teams, using natural language, without the need to access multiple tools or technical dashboards.