Agents – Collected device data
This page provides a comprehensive overview of asset, hardware, software, and change management data within the IT infrastructure, collected by your SmartCenter/CIQ ITAM and CIQ DEX application. The information is grouped into different sections to provide a detailed analysis of the device, including essential data on the operating system, hardware architecture, and storage information.
Asset Information: Here, you’ll find crucial data such as device name, asset ID, operating system, version, manufacturer, and warranty status. Details about the installed agent, such as version and collection date, are also available, along with information on the active user and usage frequency.
Hardware Information: This section presents hardware details, including the product name and serial number, BIOS manufacturer, processor specifications, installed RAM, and connected USB devices. Additionally, information on the motherboard, video adapter, and other critical components is provided.
Storage Information: Here, you can view data about storage devices, including model, manufacturer, disk type (SSD or HDD), total and used capacity, as well as BitLocker encryption and protection status. Details such as file system type, partition sizes, and lock status are also included.
Software Information: This section offers a comprehensive view of installed software, with information on product, version, manufacturer, type, and homologation status. It also displays data on software execution and the users responsible.
Change Management: A critical section that tracks any changes to hardware, software, or network configurations. It includes changes such as new devices or adapters, software updates, and network configuration changes like IP address, gateway, and DHCP status.
This data is crucial for effective IT asset management, ensuring compliance, security, and optimal performance of the systems and devices in your network.
The collected data is listed below:
Asset information
Device Name (Hostname)
Asset ID
Domain
Department (Organizational on CIQ ITAM)
Operating System
Operating System Version
Operating System Architecture
Manufacturer
Type (Laptop, Desktop or Server)
Virtual asset (Yes or No)
Asset Tag
Current User (User of last report from Agent)
Most frequently used User (Percent)
First Collection (Agent information)
Collect date (Agent information)
Installed agent version (Agent information)
Device time
Warranty Status
Hardware Information
System Product Name
System Serial Number
Bios manufacturer
BIOS release date
BIOS version
Motherboard name
Motherboard serial number
Processor
Processor type
Processor frequency(Clock)
Processor Physical core
Processor Physical processor
Processor Logical core
RAM Installed Memory
RAM Total slots*
RAM Free slots*
RAM Total memory slots*
RAM Free memory slots*
RAM Memory*
RAM Description of the slots*
USB devices*
Video Adapter*
Storage Information
Storage Model
Storage Revision
Storage Manufacturer
Storage serial number
Storage Total disk (GB)
Used disk (GB)
Type (SSD or HDD)
Health
File system type
Partition size
Bitlocker Status
Bitlocker Version
Conversion Status (Fully Encrypted or Not)
Encryptation Method
Protection Status (Protection On or Off)
Lock Status (Locked or unlocked)
Software information
Product
Version
Last Execution
Manufacturer
Publisher
Licensing (Licensable or Not licensable, undefined)
Type (Product or Subproduct
Approval Status (Homologation – Approved, Unapproved, undefined)
Current User (Executed)
Change Management
Hardware
Processor
Memory
Fixed disk
Logical drive
Remote disk
Removable disk
Memory slot
PCI Slot
USB Device
Video adapter
Software : Installed; Removed and Present
Network
DNS
DNS V6
Workgroup / Domain
Gateway
Gateway V6
Hostname
Network interface
IP address
IP address V6
MAC Address
Active DHCP
Type
Current User
Netmask
Media
Logical drive
Remote disk
Removable disk
