AlmaAnalysis™
Alma Analysis™
Overview
Alma Analysis™ is a feature integrated into Collective IQ® DEX that leverages Artificial Intelligence to identify, assess, and recommend actions to optimize employee digital experience.
It operates across two main axes:
- Discovering what is affecting user experience on devices.
- Evaluating the cost-benefit of technology decisions, recommending when to upgrade hardware components or replace the device.
Discovering what is affecting user experience on devices.
Evaluating the cost-benefit
The solution combines predictive analytics with a customizable knowledge base, enabling accurate, technical, and context-aware recommendations for each organization.
1. Discover What is Affecting Device Experience
Description
In this stage, Alma Analysis™ deeply analyzes the factors that impact digital user experience and device performance.
Select Devices
- Device Name
- User (when integrated with Microsoft Teams)
- Device Age
- Operating System
- Health Score (calculated based on hardware, corporate applications, and communication apps)
- Select a maximum of 12 devices that you want analyzed.
Features
- Identification of performance bottlenecks related to hardware, OS, or software.
- Display of errors and critical alerts.
- Automated technical recommendations to mitigate or resolve identified issues.
- Correlation between hardware metrics and productivity impact.
Knowledge Base
Alma Analysis™ can be enriched with external information by indexing multiple data sources through AlmaKnowledge:
- Public URLs
- Documents in formats:
.txt,.doc,.docx,.pdf,.odt,.rtf - Add information manually
This ensures recommendations go beyond hardware parameters and incorporate internal policies, best practices, and organizational guidelines.
Viewing recommendations
View recommendations to be applied by the responsible team to correct Operating System, disk and RAM problems.
2. Optimize Budgets by Evaluating the Impact of Tech Decisions
Description
Alma Analysis™ evaluates the financial viability of either upgrading components or replacing the device with a new model.
The analysis includes:
- Detailed diagnostics of hardware usage (CPU, memory, disk).
- Projected extended lifespan in case of upgrades.
- Estimated average market costs for parts and devices.
- Comparative calculation of Upgrade vs. New Device.
- Select a maximum of 12 devices that you want analyzed.
Sample Output – Technical Recommendation
Device Name: DEVSP909
Manufacturer: Dell
Model: Vostro 3500
- Hardware status:
- Memory: 85% consumed
- Disk: 80% consumed
- CPU: Performance limitation detected, but not replaceable in this model
- Cost-benefit calculation:
Upgrade- Memory: 16 GB DDR4 3200MHz — $43
- Disk: 512 GB SATA SSD — $60
- Total estimated: $103
- Extended lifespan: ~2 years
- Dell Vostro 3500, Intel Core i7-1165G7, 16 GB DDR4, 512 GB SSD
- Cost: $1000
Recommendation: Upgrade
The upgrade cost of $103 represents only 10% of the new device value, ensuring significant performance improvements and extending the device’s lifespan with minimal operational impact.
Export Data
You can export data from the device or from all devices.
Conclusion
Alma Analysis™ brings predictive intelligence to Collective IQ® DEX, enabling organizations to:
- Anticipate performance issues before they impact users.
- Optimize costs by clearly deciding between device upgrades or replacements.
- Align technical decisions with budget, balancing productivity and investment.
- Customize recommendations by integrating internal policies and documents via AlmaKnowledge.
This combination of technical analysis, artificial intelligence, and corporate knowledge transforms device management into a proactive, strategic, and cost-efficient process.
