Basic Features – Audio/Video Call

Welcome to the User Manual

This guide will walk you through the essential steps to efficiently use the audio and video chat. Whether you want to start a chat, make an audio or video call, or manage call settings, this manual provides clear and easy-to-follow instructions.
Follow the steps below to get started!

Step 1

Click the “Chat” button.

Step 2

Click the “Video Call” or “Audio Call” icon.

Note: The first Audio/Video call must be initiated by the Operator. After that, both the Operator and the Client can start new calls.

Step 3

Wait for the Client to answer the Audio/Video call.

Step 4

Click the “Chat” icon to return to the Chat view.

Step 5

Click the “Call” icon to switch back to the Audio/Video Call view.

Step 6

During the call, the Talk Plugin provides the following controls:

• Turn Camera On/Off
• Turn Microphone On/Off
• End the Call