...

Basic Features – Whiteboard Tools

Estimated reading: 2 minutes

Whiteboard Tools

Visual pointing enhances communication by allowing the operator to use the client’s shared desktop as a whiteboard during an session. The operator can draw using a marker or highlight important elements with a pointer.

When remote desktop control is disabled, the mouse tool is deactivated, and the marker tool is automatically selected.

Note: This feature is not supported when connecting to a mobile device. The operator can draw on the screen, but due to system limitations, annotations will not appear on the remote mobile device.


Marker

Basic Whiteboard1 Basic Features - Whiteboard Tools
  • Click the “Marker” button and draw on the desktop.
  • If you are not in control, the Marker is selected by default. Otherwise, you can enter whiteboard mode anytime by clicking the “Marker” button.

Eraser

Basic Whiteboard2 Basic Features - Whiteboard Tools
  • Click the “Eraser” button to remove whiteboard drawings from the screen.
  • The whiteboard automatically clears when switching back to remote desktop mode.
  • You can also erase manually by clicking the Erase Whiteboard button.
  • Right-click the button for additional options:
    • Delete after 5 seconds → The whiteboard will be erased 5 seconds after drawing.
    • Delete after 10 seconds → The whiteboard will be erased 10 seconds after drawing.
    • Delete manually → The whiteboard will remain until you erase it manually.

Pointer

Basic Whiteboard3 Basic Features - Whiteboard Tools
  • Click the “Pointer” button and click on the screen to set visual pointers.

Remote Control (Mouse)

Basic Whiteboard4 Basic Features - Whiteboard Tools
  • Click the “Remote Control” button to exit whiteboard mode and regain control of the mouse.

Share this Doc

Basic Features – Whiteboard Tools

Or copy link

Table of Contents
Scroll to Top